Associate Director / Director Customer Research (APAC)

Frost & Sullivan ( leverages more than 50 years of experience in partnering with Global 1000 companies to address a future of accelerating change, dominated by new business models, emerging markets, disruptive technologies and Mega Trends in 40 offices on six continents. Join us at and have the opportunity to work on local, regional and global projects that drive visionary innovation and growth.

The incumbent will lead a team of professionals across major country markets in APAC. Must possess strong ability to motivate, inspire a team and lead them towards excellence. International research and project management experience are a must, with the focus on quantitative but with a good knowledge of qualitative. A strong understanding of statistics and data analysis tools is also important, as are strong client handling abilities and real commercial awareness.

Business development is an integral part of the role, so candidates need to demonstrate a track record of attracting and managing new clients, with top-notch proposals and presentation skills. Teamwork is of the essence so motivational team management and coaching skills are also sought.

To fill this role we are looking for a Market Research practitioner with a minimum of 10 years’ post graduation experience in analytical market research roles. Ideal candidates will have excellent academics, possibly with an advanced degree in a quantitative discipline. You must have excellent quantitative and qualitative research skills and knowledge and experience of multivariate techniques would be a distinct advantage. You must be willing to be hands-on whilst being able to communicate and advise senior clients and members of the firm on how to translate business issues into researchable questions that will generate useable insight.


  • Minimum of ten years of hands-on, custom, survey market research experience.
  • Solid track record of success (measured in profitable revenues) in developing clients, writing proposals
  • Solid experience managing and mentoring staff with a management style that fosters a team environment.
  • Background to include research project management (in-house execution) and operations environment.
  • Management skills to balance needs of project directors, as well as, internal and external clients.
  • Strong supervisory skills, quality orientation, and ability to handle multiple projects simultaneously.
  • Experience in designing and executing processes to ensure project timeliness and flawless execution.
  • An outstanding opportunity for a dynamic and talented individual who wishes to take on more responsibility and produce research that makes a difference.

In this role, you will be involved in designing, selling and executing customer research studies, as well as acting as a consultant of research and design issues. You will help develop sales plans and strategies to expand business into new accounts and grow revenue throughout the existing client base. You will be expected to provide timely reporting on progress regarding revenue, profit and client generation, pricing, competitive activity, etc. You will represent our company through key market visits, research results presentations, sales prospect interaction, as well as industry events.


  • Competitive base salary plus bonus opportunity
  • Attractive group medical benefits
  • Regional and global travel opportunities
  • “Best in class" global team that strives for excellence
  • How Frost & Sullivan can contribute to your career enhancement
  • An encouraging environment to help develop your intellectual curiosity and opportunities to collaborate across all levels of the company across the globe
  • A definitive career trajectory with numerous growth opportunities and career paths
  • Skills enhancement through high impact growth strategy consulting for emerging business and for the global 1000

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related transformational growth opportunities that will make or break today's market participants. For more than 50 years, we have developed growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Our “Growth Partnership” supports clients by addressing these opportunities and incorporating two key elements driving visionary innovation: The Integrated Value Proposition and The Partnership Infrastructure.

How to apply

Apply online today and include a copy of your CV/resume and any relevant certifications, samples of any written article, to
Due to overwhelming responses, only short-listed candidates will be notified.